28 April 2020
We hope you and your loved ones are safe and well as we all navigate through these challenging times together.
At Rottnest Express, our guests are at the heart of everything we do and our team is continuing to closely monitor COVID – 19 developments and advice to ensure you receive the highest standard of service and care during this time.
Following further advice received, together with the continuation of travel restrictions initiated by various governments, we have no choice but to temporarily suspend our services.
At this stage, services will remain suspended until 31 May, with the operation of the existing limited transfer services continuing as needed by the Rottnest Island Authority and Government.
All guests with travel booked through to 31 May will be provided with a credit to the value of their original booking and our team will assist them to re-book their travel for a later date.
We thank our guests for their understanding and look forward to being able to deliver unforgettable experiences following the recommencement of our services.
We are experiencing high contact volumes and prioritising guests booked for travel in the next 24 hours. If you are booked outside of this period, we ask that you please wait to hear from us regarding booking updates.
If you booked through a travel agent or third-party website, please contact them directly.