FAQ

Yes, it is highly recommended to book your Rottnest Island ferry in advance to ensure availability, especially during peak season (December to February) and weekends. You can book your ferry tickets online or by phone through various providers. It is best to check the ferry schedules and book your tickets in advance to avoid disappointment.

To get to Rottnest Island from Fremantle, you can take a ferry from the B-Shed Ferry Terminal in Fremantle. The ferry ride takes approximately 25-30 minutes. You can purchase tickets online or at the terminal on the day of travel. Once you arrive on the island, you can explore its beautiful beaches, wildlife, and natural scenery.

The Rottnest Express ferry leaves from several locations in Western Australia, including Fremantle (from two locations) and Perth City. The exact departure point depends on the chosen departure location.

The Rottnest Express journey time varies depending on the departure location and the type of ferry service. From Perth, the journey takes approximately 1 hour and 15 minutes, while from Fremantle it takes approximately 30 minutes. However, it’s important to note that journey times can be affected by weather conditions and other factors.

We promise that all of the eggs are in easy to find locations within a 10 minute walk of the main jetty, however if you are really struggling to find all of the 7 eggs there is a solutions guide down below for parents to access.

This offer is to all Quokka Club members, if you are not yet a member and are under 12 years of age and a WA resident you can sign-up via our website. Then simply purchase your ticket to travel using your membership and collect your Quokka Club passport from our reservations desk.

Please note that we require you to sign up online prior to arriving at the terminal.

All you have to do to take part in The Rottnest Express Easter Egg Hunt is purchase a ferry ticket with an eligible Quokka Club membership for a departure between 7th April and 23rd April 2023.

Then just collect your hunt list for each participant from the reservations desk prior to boarding your ferry to Rottnest Island, all further instructions are above and on the sheet.

The Rottnest Island Admission fee is collected on behalf of the Rottnest Island Authority and the admission fee contributes to the provision and upkeep of facilities and the conservation of the Island for generations to come. All visitors entering the Rottnest Island A-class Reserve, are required to pay an admission fee. Visitors arriving by ferry pay this fee as part of their fare and it is payable at the time of booking.

The Rottnest Island Admission fee is subject to change at the discretion of the Rottnest Island Authority and is not within the control of Rottnest Express as a carrier.

Once your luggage has been collected it will be delivered as per the attached labels.

When booking online, our concession rate is equal to our adult rate, as it is already heavily discounted with our Flexi Fares system (the online adult rate is discounted below the cost of a counter concession ticket). If purchasing tickets from the terminal, a concession ticket is available on presentation of an Australian Health Care Card, Australian Pension Card, Australian Seniors Card, YHA/VIP/NOMAD/PETERPAN Backpacker Card, Australian Student Card (High School, TAFE and Tertiary Education) and International Student ID Card.

All luggage, freight and personal items are transported at the risk of the ticket holder. We will always take the utmost care with your belongings, but as we cannot inspect the condition or the method of packing by the ticket holder, we do not accept any liability for damage to any items.

The Visitor Centre at the foot of the ferry jetty has labels available. Replacement labels require you to fill out your details manually.

Yes. Please contact us if your travel arrangements change either before or during your stay. If your
arrangements change while on the island you will require new labels to ensure the correct delivery of your luggage back to the mainland.

For bookings made outside of 7 days, luggage labels will be posted to your nominated address. For bookings made within 7 days, labels must be collected from the ticketing office on the day of departure.