Amazing service from Renai at the reservation service , very prompt in reply and responses and patiently replying to all my queries and even helping with booking ferry,Highly recommend them
We just had the most incredible family holiday, and we owe a huge thanks to the entire Rottnest Express team! From start to finish, the service was exceptional.The booking team made organising our ferry itinerary effortless, the onboard crew was friendly and helpful, and the staff at the Rottnest Jetty made our hire bike queries an ease. The highlight of our trip was the Adventure Boat Tour—an unforgettable experience! Our kids loved it!A big thank you to everyone at Rottnest Express for making our trip so special. We can’t wait for our next visit to Rotto!
Lily went above and beyond to help me load my very pricey foldable bikes into the luggage crate and I was really grateful for her patience in the face of my anxiety over them being damaged! Thank you Lily!
Rottnest express ferry service provided a smooth and enjoyable journey ⛴️ The staff were incredibly helpful and attentive to passenger needs. Resolving ticketing issues was handled efficiently and professionally by the customer service team when I had difficulty booking child seat. The overall experience was positive with a cheap day parking $12 at Victoria Quay. Cheers
The service was good. Very efficient. We wanted to come back from Rottnest earlier then booked. The crew go us on an earlier service so that was sweet.
Every business should have an employee like Renai. So warm and welcoming and very knowledgeable. Can’t wait to visit Rotnest island after her recommendation.
