Who Is Responsible For The Delivery Of My Luggage?

The Rottnest Island Authority is responsible for the delivery of your luggage on the island, as well as collection for delivery back to the mainland. Ferry operators are responsible for the water travel component of this process. There is some supervision at collection points, but ferry staff are only there to monitor and assist with orderly collection. Incidents of theft or lost luggage are rare, but items of value should always be carried with you rather than in your luggage. Luggage and freight are carried entirely at the ticket holder’s risk. If a lost item remains unfound after investigation by the RIA and the ferry company, recourse is through your insurance company.