Lost your ticket? Call the ticketing office on 1300 467 688. Reservations staff will confirm at least three
details from the existing booking: your name, phone number, email address, postal address, postcode,
passenger type and number and/or travel dates and times. Upon confirmation, the booking number can be re-issued. Please note that if your lost ticket has been used by somebody else, an ‘already scanned’ message will appear at boarding. In this case the passengers will be required to purchase a new ticket if the departure is still available.
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