Unfortunately winds were up to 28 knots,but the whole crew did everything possible to make it a memorable trip.The captain did a fantastic job of navigating the vessel to make the trip as smooth as possible.We got the Premium package and so glad we did ,the food, service and staff were second to none. Highly recommended this package and would certainly do it again.
Konnte einen gebuchten un gezahlten Trip sehr kurzfristig wegen akuter Krankheit nicht wahrnehmen. Eine Stornierung mit vollständiger Rückerstattung wurde ohne zögern angeboten. Wirklich sehr kulant und freundlich.
Thanks so much to Renai for exceptional customer service! I was having some tech issues when making a booking and Renai was so quick to respond and fixed it all up so quickly and efficiently, what an asset! Thanks Renai :)
Every time I've travelled with them the customer service has been outstanding and my journey smooth. The staff members working at getting the people and equipment on and off the boats are super helpful, happy and look like they enjoy their work! A great start and finish to my trip to Rotto.
